Shipping FAQ
How long does it take to process my order?
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you'll receive a confirmation email with tracking details. During periods of high order volume, processing may be slightly delayed. If that happens, we'll notify you by email.
How much does shipping cost?
Shipping is free on every U.S. order. Delivery times may vary depending on your location.
How will I know when my order has shipped?
Once your order ships, you'll receive a shipping confirmation email with your tracking number. Tracking information typically updates within 24–48 hours.
What if my order is delayed?
While we work to deliver every order on time, delays can occasionally happen due to courier issues or weather conditions. We're not responsible for delays caused by third-party carriers, but if we're aware of a significant delay affecting your order, we'll let you know by email.
What if I entered the wrong shipping address?
Please double-check your shipping address before completing checkout. We're not able to take responsibility for orders shipped to an incorrectly entered address, so it's worth a quick review before you submit your order.
Who do I contact with questions about my order or shipping?
Call us at 1-800-484-4607 or email hello@livelonger.health.
How do I change or cancel my subscription?
Call us at 1-800-484-4607 or email hello@livelonger.health.